Oracle Micros Simphony

Simphony’s restaurant inventory management tools help you minimize waste by maintaining optimal stock levels. By using real-time forecasting data, it optimizes order timing. It also shows what you should have on the shelf, helping to prevent over-portioning, waste, and theft. Simphony also connects with your vendors and suppliers. Easily reorder, access invoices online, spot pricing trends, create menu models, and more.

Simphony’s menu management helps you update menu items across POS devices, digital menu screens, websites, and mobile apps in real time. Ingredients, pricing, and adherence to local regulations can all be managed centrally. Whether you manage a single location or multiple locations across a range of languages, Simphony makes menu management simple.

Simphony gives you the tools to keep your customers coming back. Easily manage gifts and awards based on visit frequency, amount spent, and items purchased. Allow your customers to view their reward activity in real time and engage with them through targeted, data-driven marketing campaigns to boost your overall customer satisfaction.

With the rapid digitization of sales channels and a proliferation of ordering choices, brands are challenged to keep up. Oracle Simphony Channel Management gives multichannel operators the tooling, visibility, and data insights to help optimize channels, kitchen operations, finance, and supply chain processes for the KPIs most important to your business. This includes revenue, margin, new customer acquisition, or a balanced mix of multiple priorities.

Simphony Frontline Manager gives owners and managers a level of access and control over their menu items and attributes from any device, including pricing, promotion effectiveness, and more. The web-based application can be controlled at the corporate level, enabling brand consistency across multiple locations, along with the added flexibility of property-level management.

Simphony helps managers schedule shifts using forecasting and employee data, helping restaurants avoid excessive overtime costs and scheduling conflicts. It also supports employees with onboarding, training, and time-off requests to ensure staff is educated, comfortable, and primed to deliver the best service.