Toast Inc. Gaffe Proves How Implementing Hidden “Junk Fees” Can Backfire

junk fees

Toast Inc., renowned for its cloud-based restaurant software, stirred the pot recently by introducing a 99-cent online order fee for transactions exceeding $10. The move sparked outrage among restaurants and customers alike, eventually leading to the fee’s swift repeal. Toast Inc. opted to bill customers directly, bypassing the conventional model of charging restaurants. This unanticipated […]

Understanding the Credit Card Competition Act of 2023 and Its Impact on Businesses

Credit Card Competition Act

In a world where credit card fees often translate into higher prices for consumers, the Credit Card Competition Act of 2023 is poised to make significant changes.   Here’s a breakdown of what this act entails and how it affects businesses and consumers: How the Credit Card Competition Act of 2023 works This legislation mandates that […]

How To Boost Off-Peak Sales with Your POS System

off-peak sales

In the realm of business, navigating through seasonal fluctuations is a challenge many merchants face. The good news? Your POS system can actually be your secret weapon to minimize the impact of slower seasons on your annual earnings. Elevate Off-Peak Sales Experiences Through Technology Modern POS systems are revolutionizing customer experiences, extending beyond mere transactions. […]

Why It’s Time To Start Leveraging Artificial Intelligence In Your Restaurant Business 

artificial intelligence

In the dynamic world of the food service industry, Artificial Intelligence (AI) is at the helm of a revolutionary transformation, fundamentally reshaping restaurant operations and customer experiences. This powerful technological shift is highlighted by the emergence of voice ordering, an innovative breakthrough that is redefining the way diners interact with food establishments. Efficiency is Being […]

How QR Code Technology Benefits Your Restaurant

qr code

QR code technology has become increasingly popular in recent years and has proven to be a valuable tool for restaurants. QR codes are two-dimensional barcodes that a smartphone camera can scan, and they can be used to provide a wide range of benefits to both restaurants and customers. Reduce Labor & Improve Efficiency One of […]

Here Are The Top 5 Restaurant Technology To Invest In & Why

restaurant technology

In today’s fast-paced, technology-driven world, staying ahead of the curve is crucial for those in the restaurant business. According to the 2023 Restaurant Technology Outlook report from Nation’s Restaurant News, 92% of restaurant operators are likely to increase spending on new technology in the next 12 months.  Upgrading your restaurant technology infrastructure is no longer […]

Surcharging vs. Cash Discounts: Finding The Right Payment Approach For Your Business


When it comes to payment processing, striking the right balance between minimizing fees and providing a positive customer experience should be a top priority. However, credit card brands have begun tightening their belts when it comes to surcharging violations, which means businesses could be facing more on-site audits and non-compliance fines than ever before.  So, […]

Understanding the Difference Between Merchant Services and Point-of-Sale Systems

merchant services

Merchant services and point-of-sale (POS) systems are a dynamic duo when it comes to managing payments in your restaurant. Although these terms are often used interchangeably, they represent very distinct aspects of managing transactions and business operations, and it’s important to know the difference. 

5 Payment Methods Your POS System Should Support

payment methods

In the world of modern retail and restaurant management, it’s crucial to have a versatile point-of-sale (POS) system that supports a wide range of payment methods.  By accommodating various payment options, businesses can cater to customer preferences, enhance the purchasing experience, and streamline transactions. Here are the five essential payment methods that your POS system […]

The many benefits of IOT sensors in restaurants

internet of things monitors

The increased access to digital technology has transformed how businesses operate, and restaurants are no exception. The advent of Internet of Things (IoT) sensors offers a terrific opportunity for restaurants to leverage data-driven insights to improve safety, compliance, and energy efficiency operations.