SpotOn Partner / Dealer  •  In Business Since 1976  •  24/7 Live Support  •  White-Glove Implementation  •  Local Installation & Hardware Support

What Is SpotOn POS?

SpotOn hardware

SpotOn is a restaurant technology platform that combines point of sale with the tools modern operators actually need: online ordering, marketing and loyalty programs, real-time reporting, team management, and payment processing all built to work together.

Where older POS systems required operators to stitch together separate platforms for ordering, reservations, loyalty, and payments, SpotOn brings those capabilities under one roof. For independent restaurants, bars, cafes, and growing concepts, that kind of operational simplicity translates directly into less time managing technology and more time focused on the guest experience.

SpotOn is also built to be flexible. Whether you’re running a busy full-service dining room, a fast-casual counter, a bar with complex modifier needs, or a multi-concept operation with different requirements at each location, SpotOn can be configured to match the way your business actually works.

Key SpotOn POS Features

Through the cloud, your SpotOn POS is always up-to-date. And your data is accessible to you anywhere, on any device, all the time.

Keep running even when your internet goes down. Our Meraki router automatically switches to cellular data when you have no Wi-Fi.

Taking orders. Splitting checks. Running cards. Your servers are constantly going to and from their tables and the point-of-sale. SpotOn Handheld eliminates those trips. It puts the SpotOn POS in their hands so they can take more tables (and make more sales) while you save on labor.

Empower your staff to give additional tips by percentage or by amount directly through the SpotOn POS at the end of their shifts.

Lost paper tickets. Faded ink. Printer failures. So often, these are the culprits of food waste, comped remakes, and high costs. A kitchen display system (KDS) helps you keep more profit by giving your cooks the information they need to make every order quickly and accurately.

If you’re struggling to coordinate your special events, reservations, and waitlist with multiple platforms, we can help. Experiences by SpotOn Reserve seamlessly brings together your dining events and entertainment activities in one place so you can get back your time and your sanity.

Enroll. Earn. Redeem. With SpotOn Loyalty, it’s easy for customers to participate in your loyalty program in person or online. And even easier for you.

Create certainty for your business. SpotOn Virtual Terminal lets you accept up-front deposits and collect payments promptly without the stress.

Send out professional invoices in minutes with brandable templates that feature your business information and terms and conditions.

Let regulars pay automatically. Keep customer cards on file and schedule payments and frequency according to your terms.

Make complex menu and table management simple. Organize items how you want and configure each station for the staff using it.

Coordinate many locations from one place. See reports across all your restaurants and modify menus, pricing, job permissions, and more.

Ditch spreadsheets and disjointed apps for shift scheduling. SpotOn Teamwork gives you an employee scheduling solution that makes coordinating your staff faster.

Avoid commission-based fees from third-party apps by letting guests place online orders directly from your websites or Google.

More than reservation software. SpotOn Reserve lets you manage your waitlist, communicate with waiting parties, and remember guest information so you can deliver the ultimate dining experience.

Send custom marketing campaigns that match your business’s look and feel with automated tools that do the busy work for you.

Import your existing customer list and capture new customer emails at every touchpoint with SpotOn’s integrated POS and online selling tools.

Create campaigns in no time with our drag-and-drop editor or customize premade templates. Deliver across email and social media for maximum impact.

Create discounts of your choice. Send them through email and social media. Then let customers redeem them seamlessly at checkout, both in-store and online.

Bring customers back and understand their spending habits better with SpotOn’s gift card POS software.

Do-it-yourself website platforms are time-consuming to set up and maintain. Paying a professional to build you a site can cost a fortune. SpotOn offers a new way. We build a site that fits your business, so you can better connect with customers. You control it, how and when you want.

Who Can Benefit from SpotOn POS

Casual & Fine Dining Restaurants

Streamline tableside ordering, track tips automatically, and keep kitchen staff in the loop with SpotOn’s integrated kitchen display system. Whether you’re running a neighborhood bistro or a multi-course dining room, SpotOn adapts to your floor plan and service style without getting in the way of the guest experience.

SpotOn POS in use at restaurant

Breweries, Wineries & Bars

Verify IDs, open and close tabs with ease, and reward regulars through targeted loyalty perks. SpotOn handles the fast-paced complexity of bar service, multiple tabs, split payments, and high-volume rushes, while giving your team the tools to build repeat business.

SpotOn payment terminal in use

Quick Service, Fast Casual & Cafés

Lightning-fast contactless checkout, seamless in-store or online ordering, and built-in loyalty tools that keep regulars coming back. SpotOn is built for speed-of-service environments where every second at the counter matters.

What DCRS Delivers With SpotOn

DCRS provides end-to-end SpotOn services — from the initial conversation through implementation, training, and long-term support. Here’s what working with DCRS looks like in practice:

DCRS handles the full installation — hardware setup, network configuration, POS configuration, menu build, and go-live. We don’t ship you equipment with a setup guide. We’re on-site, working alongside your team to make sure the system is right before service starts.

Getting SpotOn right means configuring it to match how your restaurant actually operates, your menu structure, modifiers, service areas, and workflows. DCRS does that configuration work so your team isn’t working around a system that doesn’t fit.

A POS is only as good as the team using it. DCRS trains your front-of-house and management team on the system before go-live — and stays available for follow-up questions after the launch rush settles.

When something goes wrong on a Friday night service, DCRS is available. 24/7 live support means you’re talking to someone who knows SpotOn and knows your configuration — not working through a ticketing queue.

DCRS provides local hardware support for terminals, printers, and network equipment. If hardware fails, we respond quickly — because downtime in a restaurant environment isn’t just an inconvenience, it directly affects revenue and guest experience.

Female waiter using the Oracle Simphony handheld POS to check out a table

SpotOn POS Hardware

Terminals

Handhelds

Payment Devices

SpotOn handheld POS device

Why DCRS for SpotOn

SpotOn can be purchased directly or through a variety of channels. What DCRS provides is the implementation depth and support structure that determines whether the system actually works the way it should for your specific operation.

DCRS brings:

  • SpotOn partner expertise with hands-on implementation experience across restaurant environments
  • Local, face-to-face installation and hardware support
  • 24/7 live support from a team that knows your configuration
  • No-subcontractor model — DCRS technicians handle your work directly
  • A full view of your technology needs: POS, payments, managed services, and network support in one relationship
  • In business since 1976, with long-standing roots in restaurant and hospitality technology
  • Multiple POS lines — if SpotOn isn’t the right fit, DCRS can help you find the one that is

Questions to Ask Before Choosing a POS and Partner

Whether you’re evaluating SpotOn for the first time or comparing options, these questions help surface what matters:

  • Who handles installation and configuration — the vendor, a subcontractor, or someone who will be your long-term support contact?
  • What does go-live support look like, and who do you call if something breaks during your first busy service?
  • Does the platform consolidate the tools you’re currently managing separately — ordering, loyalty, reporting, payments?
  • How configurable is the menu and workflow setup? Will it match how your restaurant actually operates, or will your team have to work around it?
  • What’s the ongoing support model — and how fast is the typical response when you have a problem?
  • If your business grows or changes, how does the system scale?
Waiter using the SpotOn within a Fine dining restaurant

See SpotOn In Action With DCRS

DCRS works with independent restaurants, bars, cafes, and growing operators to implement and
support SpotOn POS — with local service, hands-on installation, and 24/7 support after go-live.

Schedule a SpotOn Demo

Frequently Asked Questions

Whether you’re replacing an outdated system, evaluating your first POS, or looking for a SpotOn partner who provides more than a license, DCRS can help you move forward with confidence.

SpotOn is a restaurant technology platform that combines point of sale with online ordering, loyalty, marketing, reporting, and team management tools in one connected system. It’s designed for independent restaurants and growing operators who want a modern, capable POS without enterprise-level complexity.

SpotOn is built specifically for food and beverage operations and is widely used by independent restaurants, bars, cafes, and fast-casual concepts. It’s a strong fit for operators who want integrated online ordering, loyalty, and reporting alongside their POS — without managing multiple separate platforms.

SpotOn includes point of sale, online ordering, loyalty and marketing tools, real-time reporting and analytics, team management, and integrated payment processing. The platform is configurable to match a range of restaurant service models, from full-service dining to counter service and delivery.

SpotOn differentiates on the breadth of built-in tools — particularly online ordering, loyalty, and marketing — that many POS systems require third-party integrations to deliver. It’s positioned between simpler entry-level systems and enterprise platforms like Oracle MICROS Simphony. DCRS works with multiple POS lines and can help you evaluate which platform fits your operation and budget.

Yes. SpotOn supports multi-location management with centralized menu and reporting capabilities. For larger multi-location groups or enterprise hospitality operations with more complex requirements, DCRS can help you evaluate whether SpotOn or Oracle MICROS Simphony is the better fit.

Yes. DCRS handles the full SpotOn implementation — hardware, installation, menu configuration, staff training, and go-live support. After launch, DCRS provides 24/7 live support. Contact DCRS to schedule a demo or discuss your setup.