Monthly Archives: October 2018

Reducing Chargebacks At Your Restaurants

It is inevitable that you will experience chargebacks at your restaurant at some point or another, which occur when a customer disputes a transaction on their account and the charge made at your restaurant is reversed and returned to the cardholder. Chargebacks occur for a number of reasons, including when there has been card fraud […]

Positively Responding To Negative Restaurant Reviews

Feedback is a precious resource for restaurants. Not only does it allow you to know where you can improve and what you’re doing right, but it opens a channel for you to communicate directly with your guests. And while seeing 5-star reviews continue to flow in is the dream, it is inevitable that your restaurant […]